RETURNS AND REFUNDS

Capasso srl intends to guarantee the complete satisfaction of its Customers, offering them the possibility of returning one or more items and receiving a refund equal to the price of the returned items. The return must necessarily take place at the expense and under the responsibility of the Customer within 14 days of delivery and only on the condition that the returned items are intact and never used.

RETURN CONDITIONS

To send one or more returns to Capasso srl, the Customer is required to respect specific conditions:
A) - All items for sale on the Raffaele Capasso website are delivered to the Customer with an authenticity tag attached to the garment using a disposable security seal. The garment must be tried on without removing the tag and without tampering with the guarantee seal. The return will be accepted only with the perfectly intact security seal, which can be a plastic seal with relative thread or, in the case of some shoes, a label placed on the sole. Under no circumstances will returns be accepted with the security seal cut, broken, detached, removed or tampered with.
B) - The items to be returned must not have been worn, ironed, washed or treated in any way.
C) - The items must necessarily be returned in the same conditions in which they were sent to the Customer and must be packaged and packaged appropriately.

D) - All other labels on the garment, both in fabric and hanging, must necessarily be intact and in no case removed from the article.